Frequently Asked Questions
4K streaming requires approximately 25 Mbps per stream. For multiple simultaneous 4K streams, multiply accordingly.
Your connection type, WiFi signal quality, and network congestion all reduce real-world speeds below the advertised plan speed.
Remote work with video calls typically requires at least 10 Mbps download and 5 Mbps upload per person, plus overhead for other household usage.
Under 20ms is excellent, 20–40ms is good, 40–80ms is acceptable for casual gaming. Above 80ms will cause noticeable lag in competitive games.